Some stores now have an option to text you if your pick-up order is ready. Whilst I really love this, I wish they provided one thing in the text: the order number. Let me give an example: I have two orders at The Container Store, one for today and one for tomorrow because I can't physically carry them both simultaneously. Although I requested a text, I never received one for today's order. However after I picked it up, I got this: "Your order at The Container Store is ready!" So now I'm wondering if this is delayed for today or early for tomorrow. If I had the order number, then I'd know.

The same happened to me with Barnes & Noble. I wanted to pick up multiple books from different stores, and I'd get texts saying I could. No mention as to what store though. I ended up going to places that weren't ready for me. If they had just mentioned the location or order, then I'd have some inkling about what's going on.

Seriously though, what's preventing them? Text length? You can easily remedy that with careful wording. Is there some sort of privacy problem? Like, it's a third party handling the texts and they don't have our permission to give order numbers? I can't imagine that being more egregious than our phone number. I'm mad confused by all this.